Internet Security, Confidentiality

& Terms and Conditions


Please do ensure you have good quality internet security on your devices that you intend to use, and check your device is either fully charged or plugged in to ensure your appointment is uninterrupted. 


Please ensure you have your webcam and sound on so we can communicate.  

Please do ensure you are prompt for your appointment time and ensure you are in a quiet room alone where you will not be disturbed for the duration of your appointment.  


You may wish to be prepared and have a drink and some tissues by your side to avoid the need to get up and interrupt the flow of your appointment should these items be required whilst in session.


Confidentiality and the limits to confidentiality. 

Whilst therapy is confidential, there are limits to this.  As a Psychotherapist I do discuss my client caseload in supervision, however this is only on a first name basis.


If there is serious risk of harm to yourself or another then confidentiality may be breeched for your or another person's protection.  


In instances of crime, or terrorism then confidentiality will be broken. 


By commencing therapy either in person or virtually via Zoom or FaceTime you agree to having read, understood and will abide to these terms and conditions: recording the appointment is not permitted.  Although Zoom and FaceTime are end to end encrypted and are very safe, you understand that complete confidentiality using an online platform can never be completely guaranteed.